SJ-OX1C Portable Oxygen Concentrator Accessories
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Estimated Delivery:Sep 18 - Sep 22
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Free Shipping: On all orders over $59
🚚 Fast US Shipping
US orders: 3–5 business days
Worldwide: 5–10 business days
🛡️ Risk-Free Purchase
30-day returns · 1-year replacement · 2-year warranty
📞 Toll-Free US Support
+1 (833) 443-4336
Mon–Fri, 9am–6pm EST
SJ-OX1C Portable Oxygen Concentrator Accessories
Battery + Molecular sieve + Filters Set:
This is special package designed for Hidgeem SJ-OX1C portable oxygen concentrator.
The package includes: 1pc battery, 1pc molecular sieve, and 5pcs filters.
The steps of replace the battery:
The filter of SJ-OX1C oxygen concentrator:
The filters are washable, you can wash it gently with a neutral detergent.
The molecular sieve:
The molecular sieve is also replaceable, below are the steps of replace the molecular sieve:
Please note:
1. Before using this molecular sieve, please check the protective covers of the ports. If the protective covers are found to be off, do not use the molecular sieve.
2. Before using this absorption tower, please remove the 2 inlet protection covers and 1 outlet protection cover.
3. After the protective covers are removed, please install it within 5 minutes to avoid damage of the absorption tower caused by prolonged exposure in the air.
PRODUCTION TIME
Ready made items will be dispatched within 1-3 business days depending on stock availability.
SHIPPING OPTIONS
Standard Shipping (5-10 business days)
Priority Shipping (3-7 business days)
* When orders reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates
STANDARD
Our stamps shipping rate is weight-based. Please add the desired item(s) to the shipping cart and head to the checkout to calculate shipping costs.
Standard (5-10 business days) - Free
Priority (3-7 business days) - $36.99
DUTY TAX
Hidgeem is not responsible for any duties, import taxes and brokerage fees. These are not included in the cost of shipping or handling of your order. so these costs will be borne by you. If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.
RETURNS & EXCHANGES
Hidgeem offers returns and exchanges, please refer to our Returns Policy Page
Email: service@hidgeem.com
INCORRECT ADDRESS
We hold no responsibility for incorrect addresses given or late changes on addresses. If you do enter an incorrect address, please contact us asap and we will do our best to rectify the error. If it does ship before we are able to fix the issue, please reply to our message when the tracking information states that it is being returned to the sender. As soon as we receive it, we will ship you out a new package. The shipping carrier may charge a fee for the return shipping and re-delivery. This cost will be borne by you.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Personalized or customized goods and gift cards cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Important:
- To be eligible for a return/exchange, Items must be returned in new & unused condition, with all original packaging and tags attached.
- Initial shipping charges cannot be refunded.
- When returning or exchanging items, Customers will be responsible for the charges of the return/exchange shipping.
- Hidgeem reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
- Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.
- Contact us if you have any questions regarding your return at service@hidgeem.com
SHIPPING BACK TO US
When you contact us about your return we'll provide instructions, and a return shipping address.
Step 1: You need to contact our email address: service@hidgeem.com
Step 2: Provide your order number and product photos in the email
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 working days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via Contact Us page.
EXCHANGES
We only replace items if they are defective or damaged due to our error. If you need to exchange it for the same item, contact us using the inquiry form via Contact Us page.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.