Portable Oxygen Concentrator
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FAQ
What is Your Return and Refund Policy?
This is our return and refund policy: Return & Refund Policy
How can I Track the Shipment?
You can track the shipment here: track your order.
What is the Warrancy Policy
We offer 30-day return, 1-year replacement and 2-year warranty policy:
1. You can return the oxygen concentrator at any time within 1 month of purchase.
2. If the machine develops any problems within 1 year of delivery, we will replace it with a new one free of charge.
3. Furthermore, it is covered by a 2 years warranty for any manufacturing defects.
Click here to browse more details.
Can I Change the Battery of SJ-OX1C
Definitely a yes! SJ-OX1C oxygen concentrator is with the rechargeable battery. You can change the battery according to the steps in this blog: Is the battery of SJ-OX1C replaceable?
What's the Difference of SJ-OX1C and SJ-OX1A Oxygen Concentrator?
SJ-OX1C oxygen concentrator is with battery, and SJ-OX1A is oxygen concentrator for home, it can not work by batteries.
How can I Maintain an Oxygen Concentrator? Is it Simple?
It very easy to maintain an oxygen concentrators, you need to:
- Keep the outside clean: Use a gentle cloth to wipe down the machine regularly.
- Nasal cannula tips: Don't forget to clean the nasal cannula everyday. If you use the machine every day, change the nasal canula every 2 months. If you only use it now and then, replace it every 3–6 months.
- Filter maintenance: The filter traps dust, dirt, and pollen, so it’s important! Take it out and clean it once a month. This helps the machine last longer and work better.
Can I Use SJ-OX1C while Sleeping?
SJ-OX1C portable oxygen concentrator is continuously flow oxygen concentrator, it is very suitable to use at night while sleeping. The oxygen stream is very stable, and it will not effected by the breathe frequency.
