Definitely a yes! SJ-OX1C oxygen concentrator is with battery and the battery is changeable. You can change the battery according to the steps in this blog: Is the battery of SJ-OX1C replaceable?

Our portable oxygen concentrator uses molecular sieve technology. It is a physical separation process and there are no chemical reactions occur during this process, so there are no harmful effects on the human body. You can learn the details from this blog: click here

• Keep the outside clean: Use a gentle cloth to wipe down the machine regularly.
• Nasal cannula tips: Don't forget to clean the nasal cannula everyday. If you use the machine every day, change the nasal canula every 2 months. If you only use it now and then, replace it every 3–6 months.
• Filter maintenance: The filter traps dust, dirt, and pollen, so it’s important! Take it out and clean it once a month. This helps the machine last longer and work better.

Our model SJ-OX1C is portable to bring on the plane. But please consult the airline for specific information and confirmation.

No need, you can buy freely.

SJ-OX1C portable oxygen concentrator is continuously flow oxygen concentrator, it is very suitable to use at night while sleeping. The oxygen stream is very stable, and it will not effected by the breathe frequency.

An oxygen concentrator gives you peace of mind because it never runs out — it makes oxygen from the air around you, so there’s no need for constant refills. Over time, it’s also more cost-effective than buying or replacing heavy cylinders. Plus, concentrators are lighter, safer, and easier to handle, without the risks that come with pressurized tanks. Best of all, it’s always ready to use, 24/7, whenever you need it.

Keeping your portable oxygen concentrator in good condition is easy and doesn’t require professional servicing. With just a few simple steps, you can extend its lifespan and ensure reliable performance:

• Wipe the exterior with a soft, slightly damp cloth once a week.
  
• Remove and clean the air filter about once a month.
  
• Check the tubing and cannulas regularly; replace them if they show signs of wear or blockage.
• Keep the batteries charged—avoid storing the device with an empty battery.
  
• Protect the concentrator from dust and moisture to maintain optimal function.
  

Regular care not only helps your concentrator run smoothly but also ensures a steady supply of oxygen whenever you need it.

Definitely a yes! We use highest industry standards to secure our website and the payment process. Hidgeem.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processes encrypted through the Secure Socket Layer(SSL).

Of course you can. We support credit card and paypal payment.

Don't worry as long as your parcel wasn't shipped yet,you can cancel it by contacting our service team.

During checkout you have the option to enter the specific code,it will be applied to the whole shopping cart.

Sorry currently we are not able to take your order by telephone. But you can still use your Smartphone to place an order.

Each purchase once,for as long as the promotion is active. 

Usually we will ship the products in 24 hours after confirm the order. And it will take about 4-7 working days for the shipments.

This is our return and refund policy: Return & Refund Policy

You can track the shipment here: track your order.

The shipping method we choose is safe and fast. If you cannot track the package, please send e-mail to us at: service@hidgeem.com. We will track for you immediately.

We offer 30-day return, 1-year replacement and 2-year warranty policy:

1. You can return the oxygen concentrator at any time within 1 month of purchase.

2. If the machine develops any problems within 1 year of delivery, we will replace it with a new one free of charge.

3. Furthermore, it is covered by a 2 years warranty for any manufacturing defects.

Click here to browse more details.